Holidays Act remediation
If you were employed by T&G between 21 January 2011 and 30 June 2020, you may be entitled to a remediation payment for incorrectly calculated holidays and leave. This includes seasonal, casual and permanent employees.
Background
What T&G has done
T&G has proactively checked its compliance with the Holidays Act and discovered that we weren’t compliant in some areas, and that in other areas we exceeded the Holidays Act. While we haven’t been investigated, we engaged an independent consultant to complete a thorough review because we want to get this right for our people, both current and former employees, while ensuring future compliance.
What you need to do
Log in to the portal
If you have received a communication with a reference number from us, please log on to our remediation portal. If you have any questions or cannot access the portal, please email us and someone will get back to you.
Email TGHolidayPayroll@nlcpayroll.comPortal access
How to log in to the portal
Current employees
What we need to make payment
Your gross payment (less tax and superannuation) is made as part of your regular pay, and stated separately on your pay slip.
Former employees
Identity verification
We need your identity verification, including bank account details, via the remediation portal: your IRD number, tax code declaration form IR330, KiwiSaver deduction form KS2 (if a member), bank account details, your reference number, a marriage or name-change certificate if applicable, and a current driver licence or passport (passport required if overseas).
Frequently asked questions
Common questions
What if I can’t access the portal?
Complete the Former Employee Details Form, KiwiSaver deductions form KS2, and Tax code declaration form IR330, along with your current driver licence or passport (passport required if overseas), and send them to TGholidaypayroll@nlcpayroll.com.
What is the NZ Holidays Act 2003, and why is it being reviewed?
T&G proactively reviewed its historical compliance with the Holidays Act and identified areas needing correction, prompting this remediation programme. For full background, contact our payroll remediation team.
I now live overseas, how are you handling international payments?
Overseas payments are handled individually, please provide a current passport and up-to-date bank details via the portal or by email, and our team will confirm the process for your country.
Will my back payment include interest or KiwiSaver contributions?
KiwiSaver contributions are made as part of the remediation payment where applicable. For details on interest and compensation treatment, please contact our payroll remediation team directly.
Has the issue been resolved so it doesn’t happen again?
Yes, alongside this remediation, T&G has updated its payroll systems and processes to ensure ongoing compliance with the Holidays Act.
Still have questions?
We’re here to help
Reach our remediation team directly, or contact T&G Customer Services for anything else.